About Us

Q: What are the benefits of implementing RPA in a business?

RPA offers several benefits, including:Cost Reduction: Automating repetitive tasks reduces labor costs.Increased Efficiency: RPA operates 24/7, significantly speeding up processes.Improved Accuracy: RPA reduces human errors, ensuring consistent and precise execution.Scalability: RPA can be scaled up or down based on business needs without additional costs.Compliance: Automated processes are easier to monitor and audit, ensuring regulatory compliance.

Get to Know OnTrac

OnTrac is a one-of-a-kind, customer-obsessed technology company based in Birmingham, Michigan. We are your problem-solving, process perfecting partner here to help you grow your business through more efficient operations, simplification, and automation.

As a forward-thinking company specializing in AI and Automation services, our commitment is to redefine your operational approach, enabling you to achieve unparalleled productivity and competitiveness in today’s ever-evolving business landscape.

We foster a culture of innovation throughout our company and inspire our employees to infuse it into every project they touch. OnTrac also emphasizes paying attention to even the smallest details—the kind that others might miss. This allows us to generate ideas that are as unexpected as they are effective.

Our Value Pillars

OUR MISSION

Our mission is to empower businesses with cutting-edge AI and automation solutions that transcend boundaries, redefine possibilities, and drive exponential growth. Through our unwavering commitment to innovation, expertise, and personalized service, we aim to revolutionize industries, optimize processes, and propel our clients towards unparalleled success in the digital age.

OUR VISION

OnTrac is the driving force behind the digital transformation era by seamlessly incorporating artificial intelligence and automation into every aspect of your business. We will unlock unprecedented opportunities for growth and success by maximizing technological deployment and never-ending innovation.

OnTrac’s Proven Processes

Step 1:

Transformative Assessment

Our first priority is to get to know every aspect of your business and gain a deep understanding of your operations. Working with you and your team, we identify current and potential client touchpoints as well as each step required to move your product or service from initial order through and after fulfillment. What we focus on not only prioritizes client satisfaction, but also enhances your employees’ experience.

Step 2:

Comprehensive Workflow Blueprint

Once we complete our assessment, OnTrac experts develop a comprehensive blueprint customized to you, your automation goals, and your business objectives. This strategic approach allows also allows us to select and develop the automation tools and platforms to streamline operations and plan for evolving needs and demands. We also prepare complete documentation of the systems to be employed.

Step 3:

System Implementation

We want to make the implementation process as disruption-free as possible. OnTrac’s experts will work closely with you and your key team members to execute the rollout seamlessly, with the least impact possible on service delivery and day-to-day operations. Here, perhaps more than anywhere else, our commitment to transparency is key. We ensure that your staff have the training and resources they need prior to rollout to fully prepare for any changes that may impact how they execute their roles. This reduces employee concerns and encourages them to embrace the positive changes automation can bring to their daily work.

Step 4:

Ongoing Monitoring & Optimization

Business evolution is inevitable—and an important step in your organization’s growth. OnTrac’s workflow blueprint includes ongoing monitoring and optimization of your automation systems to anticipate and plan for those changes before they ever occur. These real-time adjustments and refinements consistently enhance customer experience and further demonstrate your company’s role as an industry leader.

FAQs

What is the difference between RPA and AI?

RPA is a technology that automates repetitive, rule-based tasks by mimicking human actions, such as data entry or processing transactions. AI, on the other hand, refers to the simulation of human intelligence processes by machines, especially computer systems, enabling them to learn, reason, and make decisions. While RPA follows predefined rules, AI can adapt and learn from data over time.

Can RPA and AI work together?

Yes, RPA and AI can complement each other. When combined, AI can handle tasks requiring cognitive abilities, like understanding unstructured data, while RPA manages repetitive tasks. This integration, often called Intelligent Automation, allows for more complex and end-to-end automation of business processes.

What are the benefits of implementing RPA in a business?

RPA offers several benefits, including:

Cost Reduction: Automating repetitive tasks reduces labor costs.
Increased Efficiency: RPA operates 24/7, significantly speeding up processes.
Improved Accuracy: RPA reduces human errors, ensuring consistent and precise execution.
Scalability: RPA can be scaled up or down based on business needs without additional costs.
Compliance: Automated processes are easier to monitor and audit, ensuring regulatory compliance.

Is RPA suitable for all types of business processes?

RPA is best suited for processes that are high-volume, repetitive, rule-based, and involve structured data. However, it may not be ideal for processes requiring human judgment, creativity, or handling complex, unstructured data. For such scenarios, combining RPA with AI or other cognitive technologies may be more effective.

How difficult is it to implement RPA in an organization?

Implementing RPA can vary in complexity depending on the scope of automation and the existing IT infrastructure. However, our team of RPA experts ensures a seamless and hassle-free automation process, thanks to our extensive knowledge and experience

Join Our Team

We’re always looking for talented people to join our company. Click here to view current job postings and information on how to submit your resume.